Enrollment Management: Retention

Enrollment Management and Student Retention Best Practices A collection of best practices from North Carolina Community Colleges

Best Retention Practices (Adobe Acrobat File)
A collection of best practices from colleges within the North Carolina Community College System

Community College Inventory: Focusing on Student Persistence, Learning and Attainment (Adobe Acrobat File)
This inventory, developed by Kay M. McClenney and Byron N. McClenney, provides descriptions of eleven characteristics of colleges that are strongly focused on student success. Related to each characteristic is a set of indicators that more fully describe observable institutional practices. The inventory as a tool for prompting institutional review, reflection, discussion and improvement.

Learner Persistence Program Self-Assessment by Driver of Persistence (Adobe Acrobat File)
This compilation of promising practices in learnerersistence draws from the New England Learner Persistence Project, research by the National Center for the Study of AdultLearningandLiteracy (Comings, Parrella & Soricone,1999) and the NCSALL Learner Persistence Study Circle Guide(2005),Equipped for the Future, the Stick With It project of theNational Researchand Development Centre in the United Kingdom, and others. The evidence for the promising practices comes from research and professional wisdom. Practices in some categories necessarily overlap, such as goal-setting upon entrance and during participation.

Reports and White Papers on Student Retention
Information addressing student success and college completion issues, including student life and learning, student satisfaction, academic advising, and retention planning--gathered and compiled by the Noel-Levitz consulting firm.

Starting a Retention Program
This brief article from the Center for the Study of College Student Retention outlines the key questions one must ask before implementation can take place successfully.

Implementing a Retention Program
As a follow-up to the previous article, the Center for the Study of College Student Retention suggests measures for putting the retention plan into effect.

Achieving the Dream: North Carolina Retention = Success
A panel discussion with Dr. Phyllis Broughton, Martin Community College; Dr. Kathy Baker-Smith, Guilford Technical Community College; and Sylvia LaPugh, Durham Technical Community College. Presented at the Student Engagement and Retention Workshop on June 17, 2008.

Early Warning Systems
Presented by Carolyn L. Stuart, Director of Counseling, Halifax Community College, at the Student Engagement and Retention Workshop on June 17, 2008.

Retaining Students in Developmental Education
Presented by Dr. Edith T. Lang, Brunswick Community College, at the Student Engagement and Retention Workshop on June 17, 2008.

Using Data to Act: Practitioner-Based Change of Students in Developmental Programs (PowerPoint)
A presentation by Bill Durham, Senior Vice President and Chair of Durham Technical Community College's Achieving the Dream Core Team
The college’s Achieving the Dream initiative intends to enhance opportunities for student engagement in the learning process. Toward this end the ATD team has undertaken a comprehensive collection and assessment of quantitative and qualitative student data. This PowerPoint file includes a brief description of the Achieving the Dream initiative and greater detail on Durham Tech's focus on students' First Year Experiences (Orientation, Early Alert, Advising, and Academic Skills courses) and on their focus on data-driven decision-making.

Paying for Persistence: Early Results of a Louisiana Scholarship Program for Low-Income Parents for Attending Community College (Adobe Acrobat File)
This report by Thomas Brock and Lashawn Richberg-Hayes presents the early results of the Opening Doors program which was designed to help low-income parents attending Louisiana community colleges cover more of their expenses. and also provide a financial incentive to make good progress. Participating colleges offered students a $1,000 scholarship for each of two semesters if they maintained at least half-time enrollment and a C average.

Professional Organizations

The following are professional organizations that may be useful to retention specialists:

Resources from NC Community Colleges

The self-paced modules listed below can be accessed by clicking here. Log in with the user name advisor and the password nc-access. Once connected, you can view the courses alphabetically by title.

And additional self-paced module is available by clicking here and using the same user name and password.