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General Resources

Campus Security

Campus Watch Poster Series (Adobe Acrobat File)
Pitt Community College has created a series of posters for their Campus Watch: Safety is Everyone’s Responsibility program. Download the files as idea-starters for your own poster series.

Child Care

North Carolina State Child Care Grant
The North Carolina General Assembly has appropriated funding for child care services to assist student parents enrolled in a North Carolina community college. Funding is limited and awarded based on individual college stipulations. Students interested in obtaining funding through this program should contact the Financial Aid Office or Child Care Assistance Office at the community college they are attending. Students are encouraged to apply early, as specific application and deadlines apply.

Counseling

Career Connections Career Resource Guide (Adobe Acrobat File)
Johnston Community College’s Career Connections is a career resource guide that assists students with making appropriate career and educational choices. Based on Holland Codes, students are able to easily determine their Career Code and relate their interests to specific programs of study at the college. Career Connections helps students, staff, and faculty “connect the dots” between career interests, programs of study, job requirements, and salaries. A unique feature of the career guide is that it also highlights local employers who hire JCC graduates. Career Connections therefore allows students to make more informed decisions about program selections, provides a consistent and accurate source of information regarding careers and programs, increases knowledge about the local labor market and how personal preferences relate to careers, and markets the college’s ability to provide services to the community.

Career Connections was completed as a result of a successful collaboration between counselors at Johnston Community College and Davidson County Community College. It is one of many examples of how community college counselor collaboration is imperative and exciting and helps us improve the services we are able to provide to students.

Family Educational Rights & Privacy Act (FERPA)
This website provides information on the law that ensures the privacy of student records.

Integrated Counseling and Advisement Network (iCAN)
A Best Practice from Central Piedmont Community College, this award-winning collaborative advising system that includes faculty, staff, academic advisors, counselors, peer advisors, and technology fosters student development and success. Advising plays an essential part in student persistence and success. At CPCC, advising is viewed as an integrated, developmental process that contributes to a student’s total college performance. To enhance online advising services for students, the College has developed a comprehensive website including synchronous advising and a new student interactive orientation.

Virtual Counseling Resource Guide (Adobe Acrobat File)
This practical guidebook contains tips on establishing and maintaining online advising/counseling services, links to exemplary programs that can serve as models, a glossary of new and emerging technologies, and an annotated list of links to helpful online resources with sections on Career Information, College Connections, Counseling Sites, Financial Aid/Scholarships, North Carolina Community College Resources, Professional Organizations, Disability Services, Testing, Wellness, and more!

Cybercounseling: Best Practices for Students Services
This webcast with Donna Ford, former President of the American Counseling Association, presents guidelines and best practices for counseling distance learning students.

Disability Services

NC-Vital: North Carolina Vocational Instructors Training in Accessible Learning
This project is a collaborative effort among Catawba Valley Community College, Blue Ridge Community College, and Surry Community College in partnership with the North Carolina Community College System. The purpose of this website is to provide a central repository concerning issues related to meeting accessibility requirements for community college campuses.

ADA & 505: The Law (PowerPoint)
Given by Karen Yerby, NCCCS Associate Director of Student Development Services, at the 2006 System Conference, this presentation covers the basic requirements and implications of the Americans with Disabilities Act (1990), Section 504 of the Rehabilitation Act (1973), and NC Senate Bill 866.

Charting the Course: Accommodating Students with Psychiatric Disabilities (PowerPoint)
This presentation by Pat Bunge, LPC, Guilford Technical Community College, Disabilities Services, covers symptoms mental health problems, reasonable accomodations for students with mental illness, and resources for additional information.

Disabilities and Accommodations (PowerPoint)
This presentation by Caroline Smith, Wayne Community College, goes into more detail about how one determines student eligibility for accomodations and what kinds of accomodations exist.

Disability Resources (PowerPoint)
In this presentation, Karen Harris, Disability Services Coordinator/Outreach Specialist, Isothermal Community College, shares links to federal and state government resources as well as resources from educational institutions and non-profit organizations.

Disability Services Processes: Fitting the Pieces Together (PowerPoint)
Janet Killen, Disability Support Service Director, Wake Tech Community College,
examines how students initially connect with disability services; how a student file is created and maintained; how student accomodations are accessed, and how policies and procedures are established.

Transition from High School to College: So Many Questions! (PowerPoint)
This presentation by Pat Bunge, LPC, Guilford Technical Community College, Disabilities Services, explores several of the elements vital for a successful transition from the high school environment to college. It includes sections on communication, documentation and distance learning.

Working with Faculty (PowerPoint)
Caroline Smith, Wayne Community College, provides suggestions for establishing and maintaining a positive, collaborative relationship with faculty.

Frequently Asked Questions about Disability Services
This is Lenoir Community College's Disability Services FAQ page.

Distance Education

Online Student Support Services
This project funded by the state of Texas offers best practices in supporting students in distance education courses. Resources on 18 major topics related to student development services for online students are provided.

Early College High School

Early College High School Message Board
To facilitate information sharing among colleges and between the system office and colleges regarding Early College High Schools, a message board has been established at Yahoo! Groups.

Approval of Cooperative Innovative High School Programs
This document briefly lists the NCCCS colleges that have been approved to “jointly establish cooperative innovative programs in high schools and community colleges that will expand students’ opportunities for educational success through high quality instructional programming.”

Federal Support for Student Development Services

Federal Support for Student Services (PowerPoint)
An orientation for Student Services administrators, this presentation focuses on how to locate government resources for initiating and sustaining programs.

NCCCS Student Development Services Division

Student Development Services Orientation Workshop (PowerPoint)
This presentation introduces the personnel, functions and resources of the Student Development Services division of the System Office.

NCCCS Student Development Personnel Website
The site provides information regarding Best Practices, Career Planning, Counseling, Disability Services, Educational Services for Minors, Enrollment, Financial Aid, Placement Test Validity, and Training; along with links to Applications and Forms and spreadsheets with contact information for all Student Development Services personnel throughout NCCCS.

Professional Associations

North Carolina College Personnel Association (NCCPA)

American College Personnel Association (ACPA)

National Association of Student Personnel Associations (NASPA)

National Association for Campus Activities (NACA)

National Orientation Directors Association (NODA)

Recruitment/Admissions

Community College Recruiting Opportunities Program
For more information, email Wil van der Meulen, Director of Enrollment Services, Nash Community College

Registration

March 2008 Presentation (PowerPoint) on Registration and Advising by Karen Yerby, Associate Director of Student Development Services for the North Carolina Community College System.

Enrollment and Student Services Comprehensive Assessment Process
A Best Practice from Central Piedmont Community College involves the re-assessment of the role of Enrollment and Student Services (ESS). As a co-curricular unit of the College, ESS area has spent the past year redefining its role in a learning college environment—moving away from a focus on satisfaction with service and toward an assessment that incorporates learning outcomes as well as pro gram outcomes.

Sample Practices in Student Services

NC ACCESS Survey of Registration and Advising Procedures (November 2007)
NC ACCESS Survey of Registration and Advising Procedures—Data Overview

Overview of Best Practices at Haywood Community College (Adobe Acrobat File) A list of practices throughout the Student Services department at Haywood Community College.

Scholarships and Grants

Asian/Pacific Islander American Scholarship Fund
This organization awards scholarships to Asian and Pacific Islander American students attending college for the first time.

College Foundation of North Carolina
This online clearinghouse allows students to learn which careers match their interests; track their progress toward meeting specific college entrance requirements; apply online to over 100 NC colleges; submit financial aid applications online, check the status of student loans and more!

Fastweb: Scholarship and Financial Aid
Free scholarship database containing information about national, community, and college-specific scholarships

FinAid
This online guide to paying for college includes information about loans, financial aid, military aid, saving for college, and calculating the cost of college.

Financial Aid Webpage of the NCCCS Student Development Services Division

Free Application for Student Financial Aid
This website provides access to the electronic version of the FAFSA form, along with ainstructions for completing and submitting it.

Hispanic Scholarship Fund
In support of its mission to double the rate of Hispanics earning college degrees, HSF provides the Latino community with college scholarships and educational outreach support.

Trends in Student Aid (Adobe Acrobat File)
This 2006 report from the College Board provides a comprehensive look at financial aid for postsecondary education in the U.S.

United Negro College Fund
UNCF is the nation’s oldest minority higher education scholarship organization.

Where the Scholarships Are: Developing a Scholarship Strategy
Advice from collegeboard.com on locating and applying for scholarships.

Staff Development and Recognition

Institute for Today's Leaders
A Best Practice of Southeastern Community College, the Institute offers a unique opportunity for faculty and staff to focus on the practical/experiential role of management and to work with senior-level administrators as mentors. The following resource documents are available to those who might want to replicate this program: Application, Orientation Agenda, Schedule of Program Activities, Internship Form, and Steps for Completing Internship.

Student Development Staff Appreciation Activities
Administrators within the Student Development Department at Cape Fear Community College recently instituted a Best Practice in which they regularly recognize the outstanding performance of support staff.

Student Activities

Student Life Podcasts at Paradise Valley Community College (AZ)
PVCC distributes weekly podcasts featuring upoming campus events, interviews with student leaders, student club announcements, and music.